COMM100 RESTFUL API
Introduction
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Auto Translation

You need the Manage Settings permission to manage Auto Translation.

Auto Translations
- Auto Translations Manage
GET global/autoTranslationConfig
- Get a single Auto Translation
PUT global/autoTranslationConfig
- Update the Auto Translation
Model
Auto Translation JSON Format

Auto Translation is represented as simple flat JSON objects with the following keys:

Name Type Description
excludedWords string [] Words/phrases that do not require translation.
isEnabledInTicketingAndMessaging bool To indicate these whether the auto translation feature is enabled for Ticketing&Messaging product or not.
isEnabledInLiveChat bool To indicate these whether the auto translation feature is enabled for LiveChat product or not.
translationSuffixInTicketingAndMessaging string To indicate whitch text will be used as the suffix of the translated message.
originalSuffixInTicketingAndMessaging string To indicate whitch text will be used as the suffix of the original message.
messageContentInTicketingAndMessaging string To indicate whether to only send translation in Ticketing&Messaging channnels, or send both original and translation.Allowed values are "sendBothOriginalAndTranslation", "onlySendTheTranslation".
Endpoint
Get a single Auto Translation

GET global/autoTranslationConfig

Parameters:
No Parameters
Response:

Auto Translation

Example

Sample Request:

curl https://api15.comm100.io/v4/global/autoTranslationConfig \
-X 'GET' \
-H 'Authorization: Bearer {access_token}' \

Response:

 HTTP/1.1 200 OK

{"excludedWords":["Test"],"isEnabledInTicketingAndMessaging":true,"isEnabledInLiveChat":true,"translationSuffixInTicketingAndMessaging":"","originalSuffixInTicketingAndMessaging":"","messageContentInTicketingAndMessaging":""}
Update the Auto Translation

PUT global/autoTranslationConfig

Parameters:
Name Type In Required Description
excludedWords string [] body no Words/phrases that do not require translation.
isEnabledInTicketingAndMessaging bool body no To indicate these whether the auto translation feature is enabled for Ticketing&Messaging product or not.
isEnabledInLiveChat bool body no To indicate these whether the auto translation feature is enabled for LiveChat product or not.
translationSuffixInTicketingAndMessaging string body no To indicate whitch text will be used as the suffix of the translated message.
originalSuffixInTicketingAndMessaging string body no To indicate whitch text will be used as the suffix of the original message.
messageContentInTicketingAndMessaging string body yes To indicate whether to only send translation in Ticketing&Messaging channnels, or send both original and translation.Allowed values are "sendBothOriginalAndTranslation", "onlySendTheTranslation".
Response:

Auto Translation

Example

Sample Request:

curl https://api15.comm100.io/v4/global/autoTranslationConfig \
-X 'PUT' \
-H 'Authorization: Bearer {access_token}' \
-H 'Content-Type: application/json' \
-D '{"excludedWords":["Test"],"isEnabledInTicketingAndMessaging":true,"isEnabledInLiveChat":true,"translationSuffixInTicketingAndMessaging":"","originalSuffixInTicketingAndMessaging":"","messageContentInTicketingAndMessaging":""}'

Response:

 HTTP/1.1 200 OK

{"excludedWords":["Test"],"isEnabledInTicketingAndMessaging":true,"isEnabledInLiveChat":true,"translationSuffixInTicketingAndMessaging":"","originalSuffixInTicketingAndMessaging":"","messageContentInTicketingAndMessaging":""}
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