Introduction

LiveChat Agent Private Message Android Push Audio & Video Chat Auto Distribution Campaign Chat Custom Variable Custom Variable Config Dynamic Campaign Installation Integration Calendly IOS Push LiveChat_BannedIp LiveChat_BannedVisitor LiveChat_CampaignAutoInvitation LiveChat_ConversionAction LiveChat_Field LiveChat_Segment LiveChat_Shift LiveChat_Wrap-Up Field Offline Message SecureForm_Label Segment Config Shift Config Visitor History Visitor Single Sign-On (SSO) Webhook Wrapup Category Config Chat Server Real Time

Ticketing Agent Preference Auto Distribution Channel Channel App Channel Contact Identity Type Draft Event log Field Mapping Junk Message Note Operating Hours & Holidays Routing Config Tag Ticket Ticket Recycle Bin Ticketing_BlockedSender Ticketing_ChannelAccount Ticketing_Field Ticketing_Holiday Ticketing_SLAPolicy Ticketing_Trigger View

Bot Agent Assist Learning Question Bot_AgentAssistSynonym Bot_Chatbot Bot_ChatbotCannedQuickReply Bot_ChatbotEntity Bot_ChatbotIntentCategory Bot_ChatbotSmartTrigger Bot_Taskbot Chatbot Intent Chatbot Intent Answer Chatbot Intent Question Chatbot Learning Question Chatbot Message When A Visitor Start A Chat Chatbot Message When Not Helpful Chatbot Message When Providing Possible Answer Chatbot No Answer Message Level2Menu_AgentAssist Prebuilt Entity Taskbot Booked Calendly Meeting Taskbot Version

KB KnowledgeBase_Article KnowledgeBase_Category KnowledgeBase_CustomPage KnowledgeBase_Design KnowledgeBase_Image KnowledgeBase_KnowledgeBase KnowledgeBase_Tag Preview

Global Action Type Agent Agent Single Sign-On Config Audit Log Auto Translation Contact Contact identity Credit Card Masking Config Custom Agent Away Status Config Department Config Global_AgentAwayStatus Global_Loginipallowlist Global_PrivateCannedMessage Global_PrivateCannedMessageCategory Global_PublicCannedMessage Global_PublicCannedMessageCategory Global_Role Global_Skills LiveChat_Department Login IP Allowlist Config Module Password Policy Config Permission Restricted Words Config Role Config Site Profile SkillConfig System Avatar Visitor

Reporting Cube Report