COMM100 RESTFUL API
Introduction
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Global Action Type Agent Agent Single Sign-On Config Audit Log Auto Translation Contact Contact identity Credit Card Masking Config Custom Agent Away Status Config Department Config Global_AgentAwayStatus Global_Loginipallowlist Global_PrivateCannedMessage Global_PrivateCannedMessageCategory Global_PublicCannedMessage Global_PublicCannedMessageCategory Global_Role Global_Skills LiveChat_Department Login IP Allowlist Config Module Password Policy Config Permission Restricted Words Config Role Config Site Profile SkillConfig System Avatar Visitor
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Custom Agent Away Status Config

You need Manage Custom Away Status permission to manage Custom Away Status Config.

Custom Agent Away Status Configs
- Custom Agent Away Status Configs Manage
GET global/agentAwayStatusConfig
- Get a single Custom Agent Away Status Config
POST global/agentAwayStatusConfig:disable
- Disable the Custom Agent Away Status Config
POST global/agentAwayStatusConfig:enable
- Enable the Custom Agent Away Status Config
Model
Custom Agent Away Status Config JSON Format

Custom Agent Away Status Config is represented as simple flat JSON objects with the following keys:

Name Type Description
isEnabled bool Whether Custom Away Status is enabled or not.
Endpoint
Get a single Custom Agent Away Status Config

GET global/agentAwayStatusConfig

Parameters:
No Parameters
Response:

Custom Agent Away Status Config

Example

Sample Request:

curl https://api15.comm100.io/v4/global/agentAwayStatusConfig \
-X 'GET' \
-H 'Authorization: Bearer {access_token}' \

Response:

 HTTP/1.1 200 OK

{"isEnabled":true}
Disable the Custom Agent Away Status Config

POST global/agentAwayStatusConfig:disable

Parameters:
No Parameters
Response:

Custom Agent Away Status Config

Example

Sample Request:

curl https://api15.comm100.io/v4/global/agentAwayStatusConfig:disable \
-X 'POST' \
-H 'Authorization: Bearer {access_token}' \

Response:

 HTTP/1.1 200 OK

{"isEnabled":false}
Enable the Custom Agent Away Status Config

POST global/agentAwayStatusConfig:enable

Parameters:
No Parameters
Response:

Custom Agent Away Status Config

Example

Sample Request:

curl https://api15.comm100.io/v4/global/agentAwayStatusConfig:enable \
-X 'POST' \
-H 'Authorization: Bearer {access_token}' \

Response:

 HTTP/1.1 200 OK

{"isEnabled":true}
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